Facility Management (FM) is the integrated discipline that ensures buildings and facilities operate efficiently, safely, and sustainably. It involves the coordination of people, processes, and technology to maintain and enhance the functionality of the built environment.

Facility management covers a wide range of services, including maintenance of mechanical, electrical, and plumbing (MEP) systems, cleaning and housekeeping, security, waste management, landscaping, and space management. It also involves ensuring compliance with health, safety, and environmental regulations while optimizing resource use and reducing operational costs.

An effective FM program focuses on preventive maintenance, ensuring that all equipment and systems—such as HVAC units, elevators, lighting, and fire protection—operate reliably and efficiently. In addition, soft services like cleaning and security contribute to a safe, comfortable, and productive environment for occupants.